Medicine

California man learns he’s dying from doctor on video shown on robot

California man learns he’s dying from doctor on video shown on robot

Ms Wilharm, 33, figured the visit was routine.

From Fox11online.com., comes a story about Ernest Quintana who was taken by ambulance to the Kaiser Permanente Medical Center's ER in SanFrancisco because he couldn't breathe.

"We use video technology as an appropriate enhancement to the care team, and a way to bring additional consultative expertise to the bedside", she wrote.

"The next thing I know he's telling him, "I got these MRI results back and there's no lungs left, there's nothing to work with".

Daughter Catherine Quintana says the family is also upset because her father had trouble hearing the doctor through the robot's speaker forcing Wilharm to relay the bad news. She was astonished by what the doctor started saying. The family knew he was dying of chronic lung disease.

Mr Quintana is said to have died on Tuesday, two days after he was admitted to hospital.

Catherine Quintana's father had been in and out of a hospital for weeks, and the family understood that his time was running out.

Please share this.... This was regarding a friends Dad a couple of hours ago.

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But they were devastated when a robot machine rolled into his room in the intensive care unit that night and a doctor told the 78-year-old patient by video call he would likely die within days.

Gaskill-Hames, the hospital spokeswoman, said the health care provider is "continuously learning how best to integrate technology into patient interactions".

"It does not, and did not, replace ongoing in-person evaluations and conversations with a patient and family members". She said it did not replace previous conversations with patients and family members.

The video meetings were warm and intimate, he said, adding that not all in-person discussions have empathy and compassion. "We knew that this was coming and that he was very sick. It should've been a human being come in", Wilharm told local TV station KTVU. She said that after the visit, he gave her instructions on who should get what and made her promise to look after her grandmother.

"That Robot Dr may be ok for some situations but not to tell a man he is going to die".

Ms Spangler said she wanted the media to get involved in the situation after Kaiser Permanente said it would "take note" of the family's complaints.

His daughter's friend Julianne Spangler hit out at bosses at the centre, saying it did not show compassion to the patient.


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