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Lexus tops dependability study 7th straight year

Lexus tops dependability study 7th straight year

The auto industry overall yielded better results for the first time since 2013, improving 9 percent in 2018 from previous year, J.D. Power said.

Toyota Motor Corp.'s Lexus topped the chart as the most dependable brand for the seventh year in a row, followed by Porsche, according to J.D. Power's annual U.S. Vehicle Dependability Study, released Wednesday. Despite that lingering issue, the overall industry improved to 142 PP100 in this year's study, down from 156 PP100 in 2017.

Dave Sargent, vice president of Global Automotive at J.D. Power, said the findings show US consumers are generally satisfied with their cars.

"Strong dependability scores not only improve demand for used vehicles, but also are a contributor to higher residual values", Jonathan Banks, Vice President of Vehicle Analysis and Analytics at J.D. Power said. "A nine-percent improvement is extremely impressive, and vehicle dependability is, without question, at its best level ever".

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Buick led the mass-market segment with 116 reported problems per 100 vehicles, 10 fewer than previous year. The result is the third mass-market win by Buick in four years. However, the news isn't all bad as Fiat was the most improved brand and Dodge achieved its highest-ever ranking in the study which is now in its 29th year. Nissan itself also had its best-ever ranking.

Toyota Motor Corporation models receive six of the 19 segment awards, the most for an individual corporation in the study.

Porsche of Germany's Volkswagen AG, which tied with Lexus a year ago, came second, followed by Buick of USA auto giant General Motors Co. Other models receiving segment awards are the Dodge Challenger, Ford Super Duty, Ford Expedition, Honda Odyssey, Hyundai Tucson, Kia Rio and Mercedes-Benz GLK-Class. For the Q3, it was notable since 2015 was its introductory year. In fact, Kia has led the industry overall for the last two years in Power's Initial Quality Study.